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Introduction
Welcome to Simetris Asia Rotan (“we”, “us”, “our”). These Terms and Conditions apply to all business transactions with Simetris Asia Rotan, a manufacturer and exporter of rattan furniture operating under OEM and ODM arrangements. By accessing or entering into a contract with us, you agree to the following Terms and Conditions. accessing and using our website (www.simetrisasiarotan.com), you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree with these terms, you should not use this website.
1. Company Information
2. Changes to Terms
Simetris Asia Rotan reserves the right to change, modify, or update these Terms and Conditions at any time without prior notice. Your continued use of the website following the posting of changes will mean that you accept and agree to the changes.
3. Use of the Website
- Eligibility: You must be at least 18 years old to use this website.
- License: Simetris Asia Rotan grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the website for personal, non-commercial use only.
- Prohibited Uses: You agree not to use the website for any unlawful purpose or any purpose prohibited by these Terms and Conditions, including but not limited to:
– Violating any local, state, national, or international law.
– Hacking or interfering with the website’s security features.
– Transmitting any harmful, threatening, defamatory, obscene, or otherwise objectionable content.
4. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Simetris Asia Rotan and is protected by international copyright laws. Unauthorized use of any content is strictly prohibited.
5. Privacy Policy
Your use of the website is also governed by our Privacy Policy. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.
6. Product Information
- All products are handcrafted and may have natural variations in color, size, or texture.
- Custom orders may require additional time and are subject to design confirmation and written approval.
- Product dimensions and materials are provided for guidance only.
- We strive to ensure that all information on our website is accurate and up-to-date. However, we do not guarantee the accuracy, completeness, or reliability of any information or content.
- All products and services are subject to availability, and we reserve the right to limit or discontinue any product or service at any time without notice.
7. Orders and Payments
- Pricing: All prices listed on the website are in USD and are subject to change without notice.
- Quantity: All orders require a minimum order quantity (MOQ) unless otherwise agreed in writing.
- Payments: A 50% down payment is required to confirm production, with the balance due before shipment.
- Charges: Bank charges and transaction fees are borne by the buyer.
- Order Acceptance: We reserve the right to refuse or cancel any order at our sole discretion.
8. Shipping and Returns
Please refer to our Shipping and Returns Policy for detailed information regarding shipping, delivery, and returns.
9. Quality and Warranty
- Our products are inspected for quality prior to shipment.
- Claims for defects must be submitted within 7 days of receiving the goods, with clear documentation (photos and description).
- We do not cover damage caused during transit (unless under CIF terms with insurance) or due to misuse.
10. Limitation of Liability
To the fullest extent permitted by law, Simetris Asia Rotan shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use or inability to use the website, even if we have been advised of the possibility of such damages.
11. Indemnification
You agree to indemnify, defend, and hold harmless Simetris Asia Rotan and its affiliates, officers, directors, employees, agents, and licensors from any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or in any way connected with your access to or use of the website.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to its conflict of law principles. Any disputes arising out of or relating to these terms will be resolved in the courts of the Republic of Indonesia.
